Help Videos
Welcome to our help video section! Here you can find a series of instructional videos designed to guide you through various processes and services. Whether you need assistance with application forms, new mains delivery options, or installing a Wall Mounted Meter Box, our videos provide clear and concise information to help you every step of the way.
What application form do I need?
If you require guidance in understanding what application form you need to complete, this video may help.
New mains delivery options.
To understand more about the new water mains delivery options available, and an explanation of what to expect when you select Portsmouth Water to design and lay new on-site mains, this video may help.
What to expect when submitting a new service application form.
To understand the steps entailed with a new service application through to connection, please view this video.
How to install a Wall Mounted Meter Box
For a step-by-step guide on how to install a Wall Mounted Meter Box, please view this video.
Service Chlorination
To understand what types of services require Chlorination and the process to follow, please view this video.
Self-Lay Process
To understand more about the Self-Lay process, please view this video.
NAV Process
To understand more about the NAV process, please view this video.